Eight specialized agents — triage, support, resolution, routing, escalation, analytics, quality, inbox — collaborate to resolve up to 80% of tickets automatically.
Email, WhatsApp, portal, API, and web widget converge into a single inbox with smart routing and templates.
Design approval flows, escalations, and integrations with AI decisions and human-approval steps.
Purpose-built for MSPs: isolated data per organization, white-label portal, per-client access controls.
From incident response to change management — one platform, one source of truth.
Suggestions, summaries, auto-classification, and reply drafts powered by Claude Sonnet and RAG over your knowledge base.
Full ITIL-aligned incident, problem, and change management with SLAs, calendars, and CAB approvals.
Rules and workflows that trigger on events, call APIs, branch on AI decisions, and pause for human approval.
A knowledge base with feedback loops, versioning, and AI-authored drafts from resolved tickets.
Pre-built dashboards for SLA compliance, first-response, resolution time, CSAT, and agent performance.
Row-Level-Security multi-tenancy, MFA, audit logs, IP allowlist, and data residency options.
Start free with up to 3 agents. No credit card required. Upgrade the day you outgrow it.